🚀 DXC Technology Hiring – Analyst III Infrastructure Services (Bangalore)
DXC Technology is looking for motivated individuals for the role of Analyst III – Infrastructure Services in Bangalore. Whether you're a fresher or have prior experience in IT support, this is a great opportunity to work in a global tech environment.
📚 Table of Contents
- 📌 Job Overview
- 🧾 Job Responsibilities
- 🎓 Eligibility Criteria
- 🧠 Skills Required
- ❓ FAQs
- 💡 Interview Tips
- 📥 How to Apply
📌 Job Overview
| Company | DXC Technology |
|---|---|
| Role | Analyst III – Infrastructure Services |
| Location | Bangalore (Work from Office) |
| Category | IT Infrastructure Support |
| Experience | Freshers / 0–2 years |
| Shift | Rotational / Night Shifts |
🧾 Job Responsibilities
- Handle and resolve customer inquiries and technical issues.
- Provide software/hardware/application support.
- Log, track, and update tickets using a ticketing system.
- Identify and escalate complex problems as per process.
- Ensure issues are resolved within defined SLAs.
🎓 Eligibility Criteria
- Minimum qualification: 10+2+3 (Any Stream).
- Fresher or up to 2 years of relevant IT support experience.
- Should be open to rotational or night shifts.
🧠 Skills Required
- Basic knowledge of computer systems and mobile devices.
- Understanding of technical troubleshooting.
- Good verbal and written communication skills in English.
- Ability to follow step-by-step support processes.
- Experience in ticketing systems is a plus.
❓ Frequently Asked Questions
Is this role suitable for freshers?
Yes, freshers with basic technical knowledge can apply.
Is this a remote or in-office job?
This is a full-time, work-from-office role in Bangalore.
What are the shift timings?
Rotational and night shifts are mandatory.
Is there a salary mentioned?
Salary is not disclosed publicly but will be discussed with shortlisted candidates.
💡 Interview Preparation Tips
- 📘 Revise basic troubleshooting steps for Windows, network issues, and common software.
- 💬 Practice communicating technical solutions in simple terms.
- 💡 Be prepared to explain past experiences or college projects.
- 🧠 Review ticketing systems like Jira, Freshdesk, or ServiceNow.
- 🙋 Ask relevant questions at the end of your interview – it shows interest!
📥 How to Apply
Disclaimer: This job information is shared from DXC’s official career portal for awareness. Always verify before applying. DXC does not charge any fee from candidates.
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