💻 Diebold Nixdorf is Hiring!
Position: Associate Helpdesk Support Analyst | Location: Hyderabad
Job Overview:
Company: Diebold NixdorfPosition: Associate Helpdesk Support Analyst
Location: Hyderabad, Telangana, India
Experience Required: 0–2 Years
Qualification: Diploma or Equivalent Work Experience
Employment Type: Full-Time, Permanent
Shift: Yes (Rotational/As assigned)
Salary: As per Company Standards
Last Date to Apply: Apply ASAP
About Diebold Nixdorf:
Diebold Nixdorf is a global technology company driving connected commerce for banking and retail. With 23,000+ employees across 130 countries, they specialize in secure, end-to-end services for millions of users worldwide. The company fosters innovation, collaboration, and accountability through cutting-edge digital and automation solutions.
Job Description:
The Associate Helpdesk Support Analyst will provide day-to-day technical support to internal users, ensuring smooth operation of desktop hardware, software, connectivity tools, and internal systems. This role is essential in keeping business systems up and running and offering excellent service support to all internal customers.
Key Responsibilities:
- First-line technical support for internal systems, desktops, laptops, and software
- Use of remote tools to troubleshoot connectivity and performance issues
- Install/update antivirus software and clean infected systems
- Log and update tickets, escalating complex issues when necessary
- Record and maintain system inventory data
- Support IT policies, helpdesk standards, and data security protocols
- Assist with special IT-related projects and system upgrades
Required Skills:
- Good command of English (written and spoken)
- Basic knowledge of Helpdesk tools and troubleshooting methods
- Understanding of remote access services and desktop management
- Problem-solving ability and a customer-first attitude
Apply Now:
Why Join Diebold Nixdorf?
- Global tech company with career growth opportunities
- Diverse work culture and inclusive hiring
- Collaborative and innovative work environment
- Chance to work with emerging IT infrastructure technologies
Important Notes:
Diebold Nixdorf is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, gender, or background. Please do not send resumes via agencies or unauthorized platforms.
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