🚀 Microland Hiring for Multiple Roles Across India!
Microland currently advertises openings in Service Desk Support, Project Analysis, and Senior- & Entry-level Field Engineering. Successful candidates will join an established global IT services company operating in more than half a dozen Indian cities including Gurugram, Bengaluru, Pune, Mumbai, Hyderabad, and Chennai.
Recent graduates, mid-career professionals, and individuals with up to 8 years of industry experience are all invited to submit applications. Selected hires can expect to work in fast-paced technology environments where innovation is a constant requirement and reward.
📋 Overview of Career Opportunities at Microland
- Company: Microland
- Roles: Engineer – Service Desk, Analyst – Projects, Senior Engineer – Field Services, Engineer – Field Services
- Qualification: Diploma / Graduate / Postgraduate
- Location: Gurugram, Bengaluru, Pune, Mumbai, Hyderabad, Chennai
- Experience: 0 – 8 Years
🔧 Key Responsibilities for Roles at Microland
Engineer – Service Desk
- Answer phone calls, emails, and online chats on a rotating schedule.
- Communicate with global customers in English (additional languages are a plus).
- Create tickets in the system and prioritize them appropriately.
- Use Knowledge Base guides to attempt resolution.
- Access user's computers remotely if needed for troubleshooting.
- Escalate unresolved issues to specialized teams or vendors with proper documentation.
Analyst – Projects
- Create project plans detailing goals, timelines, and team responsibilities.
- Generate weekly progress reports with charts and summaries.
- Track tasks diligently to avoid workflow bottlenecks.
- Communicate with clients to clarify project expectations.
- Organize project documents and ensure easy access through structured folders.
Senior Engineer – Field Services
- Install, repair, and maintain IT equipment on-site at customer locations.
- Provide technical guidance to field crews.
- Ensure high customer satisfaction with each service call.
- Conduct pre-job site visits and report findings.
- Maintain open communication with clients during troubleshooting.
- Perform routine maintenance and system checks.
- Manage and resolve incoming service tickets efficiently.
📱 For Free Hiring Updates, Join Us:
📍 Apply Now – Location-Wise Links
👉 Engineer – Service Desk (Gurugram)
Apply Now👉 Analyst – Projects (Bengaluru)
Apply Now👉 Senior Engineer – Field Services (Pune)
Apply Now👉 Engineer – Field Services (Mumbai)
Apply Now👉 Senior Engineer – Field Services (Hyderabad)
Apply Now👉 Engineer – Field Services (Chennai)
Apply Now
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